Frequently Asked Questions

Do purchased Credits have an expiration date?(已購買 Johren 點數是否具有有效期限?)

Purchased Credits do not have an expiration date. They will remain in your account until spent.

However, Credits obtained for free do have an expiration date.
Because expiration dates may vary among your free Credits, we will alert you of expiring Credits via e-mail a month before they expire.
e.g. Free Credits that can be obtained from verifying your e-mail or inviting friends are valid for 6 months. You will be alerted via e-mail of their expiration 5 months after obtaining them.


購入的Johren點數並無有效期限。在被使用前都會保存在帳號中。

但免費獲得的Johren點數有其有效期限。
有效期限會因獲得方法而異,免費Johren點數在失效前1個月會以電子郵件通知。
例:經由電子郵件認證、介紹朋友時所獲得的免費Johren點數之有效期限為6個月。
  在獲得約5個月後會發送有效期限相關的電子郵件通知。