Contact us for issues with your account, account information and logging in.
Johren support is available in English and Traditional Chinese.
Before creating a ticket, make sure you have checked the FAQ for most common problems
About the problem of sending inquiries
We are currently experiencing a phenomenon where customers using certain email addresses were unable to send their inquiries properly.
The domain of the email address that was causing the problem
* @qq.com
The problem has now been resolved and we have completed our response to past inquiries.
If you still have not received a response, please contact us again.
The Johren Team
Website Support