Frequently Asked Questions

What is the maximum amount of devices that can be DRM-verified?(DRM驗證 最多可認證的裝置上限是?)

A maximum of three devices can be verified per game.

If you would like to verify a fourth device, you will need to revoke the verification on another device that has already been verified.Please note that you will not be able to revoke verification on a device that you cannot access.Please also note that Johren Activation Codes are also unable to be reissued.

If you would like to revoke verification from a verified device, please contact us through "Game Support." When contacting us, please select the subject "Johren Activation Code" and include the following information in the body of your message:
・The Johren Activation Code you are using.
・The directory path containing the executable file (.exe) for the applicable game.


每個遊戲可認證最多3台裝置。

若您要認證第4台裝置,需要在已認證的裝置中撤销認證。
若您丟失裝置,或裝置故障無法啟動的情況將無法進行撤销認證。另外,平台將不會受理重新生成Johren開通代碼的諮詢。

若您想從已認證的裝置中撤销認證,請由客服中心的「遊戲支援」聯絡客服。
聯絡時,內容請選擇「Johren開通代碼」並填寫以下資訊。
- 您所使用的Johren開通代碼
- 遊戲檔案(.exe)的啟動路徑

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