Frequently Asked Questions

What is the maximum amount of devices that can be DRM-verified?(DRM驗證 最多可認證的裝置上限是?)

A maximum of three devices can be verified per game.

If you would like to verify a fourth device, you will need to revoke the verification on another device that has already been verified.Please note that you will not be able to revoke verification on a device that you cannot access.Please also note that Johren Activation Codes are also unable to be reissued.

If you would like to revoke verification from a verified device, please contact us through "Game Support." When contacting us, please select the subject "Johren Activation Code" and include the following information in the body of your message:
・The Johren Activation Code you are using.
・The directory path containing the executable file (.exe) for the applicable game.


若您丟失裝置,或裝置故障無法啟動的情況將無法進行撤销認證。另外,平台將不會受理重新生成Johren 激活碼的諮詢。

聯絡時,內容請選擇「Johren 激活碼」並填寫以下資訊。
・您所使用的 Johren 激活碼

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