Frequently Asked Questions

There is a debit that I don't remember.(不明扣款。)

When you register your card or make a payment, you may be debited a small amount of money in order to check the validity of your card (whether the card is accepted or not).
You may be temporarily charged that amount, which will be refunded by your credit card company at a later date.
Please note that it may take some time for the refund. Please be aware of this in advance.
For more information on refunds, please contact your credit card company.


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