Frequently Asked Questions

Do purchased Credits have an expiration date?(已購買Johren點數是否具有有效期限?)

Purchased Credits do not have an expiration date. They will remain in your account until spent.

However, Credits obtained for free do have an expiration date.
Because expiration dates may vary among your free Credits, we will alert you of expiring Credits via e-mail a week before they expire.
e.g. Free Credits that can be obtained from verifying your e-mail or inviting friends are valid for 1 months. You will be alerted via e-mail of their expiration 3 weeks after obtaining them.



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