Frequently Asked Questions

When launching a game, I get a warning message that a virus has been detected.(啟動遊戲時提示檢測出病毒等警告文字。)

All files distributed on Johren have already been confirmed to be virus-free.

Depending on the security software you are using, a security warning message may be displayed.Please be assured that this warning message is a false detection of a normal file as a virus.If the problem occurs frequently, please set your antivirus software the exclude the applicable application.


Johren 的遊戲檔案已全部進行過病毒檢測。

依據您所使用的防毒軟體不同,有時可能會顯示安全性警告。
此警告可能將正常檔案作爲病毒誤報。
若警告一直顯示,請在防毒軟體中將遊戲設爲白名單。

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