Frequently Asked Questions

When launching a game, I get a warning message that a virus has been detected.(啟動遊戲時提示檢測出病毒等警告文字。)

All files distributed on Johren have already been confirmed to be virus-free.

Depending on the security software you are using, a security warning message may be displayed. Please be assured that this warning message is a false detection of a normal file as a virus. If the problem occurs frequently, please set your antivirus software the exclude the applicable application.



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